SUSTAINABILITY

I have used numerous wood suppliers over the years, but my principal supplier is Rex Lumber, which has been a Forest Stewardship Council certified supplier since 2001. I also occasionally buy wood from smaller local suppliers, who frequently saw wood that has been harvested from local land owners who have enrolled their land in Vermont’s Current Use Program and are following a forestry management plan designed by a licensed forester (my property is enrolled in this program). One would be hard put to find a greener use for lumber than well made hardwood furniture!

 

PURCHASE EXPERIENCE

There are two ways to purchase my furniture.  You can pay for the full price up front through the store and I will invoice you for the shipping costs once the furniture is complete.  Or you can contact me directly and a 50% deposit is required to put your order on the production list. The lead time varies depending on both how busy I am and how complex your order is, but it is generally in the eight to ten week range. If I anticipate it being significantly longer, I will get in touch when I receive your order. Please feel free to inquire first by e-mail or phone. The balance, and any tax or shipping charges, are due once the order has been completed. In the case of a large order that will occupy me for some time I request the balance for each piece as it is finished.

 

PRICING

My furniture is not cheap. No well made hardwood furniture is. Good materials are expensive, and the skill and care needed to turn them into something nice need be paid for. But some is less expensive than others. I intentionally price mine high enough that I will never be tempted to use a board in a table top that is barely adequate, or put flavorless panels in an otherwise beautiful piece. I make my living making furniture, and have worked long and hard to enjoy the luxury of doing it on my own terms. I charge what’s necessary to do so.

 

GUARANTY

I guaranty that the materials and workmanship in my furniture is of the highest quality and will not fail with normal use within the original purchaser’s lifetime. This excludes finish and hardware. Should any piece fail (none ever has) return it to my shop, and I will repair or replace it (at my sole discretion) at no cost.

 

RETURN POLICY

Stock items (those listed specifically on the website made to a size offered on the site) may be returned within 30 days of their receipt for a refund of the purchase price minus ten percent if and only if they are in new condition. Shipping fees are not refundable, and return shipping must be by blanket wrap delivery.

 

FAQ

I try to keep all of the commonly asked questions here.  If you don't see an answer to your question here, please don't hesitate to contact me.

DO YOU HAVE ANY FURNITURE IN STOCK?

No, all pieces are made to order.

HOW LONG WILL IT TAKE TO MAKE MY FURNITURE?

It depends on the size of the order, and how busy I am when the order is placed, but you can generally expect it to be eight to ten weeks.

HOW WILL I GET MY FURNITURE?

You may either come to the shop and pick it up- which I don't recommend, as I will need to charge you Vermont's six percent sales tax, and moving furniture isn't fun- or I will arrange to have it delivered by one of the blanket wrap services I use. They will put it wherever you want in your house, upstairs is not a problem.

HOW MUCH DOES DELIVERY COST?

This depends on the size of the order, and the distance of the shipping. It also is affected by whether your location is on or near a major corridor. I am happy to get a quote for you before you place your order. It is not free, but if you consider the time it would take to rent a truck and come get it yourself, you will realize it's a bargain.

ARE YOU WILLING TO WORK IN WOODS NOT LISTED?

I am happy to work in other woods  (subject to their availability) with the exception of tropical hardwoods, which I will not use- I would rather keep the rain forest.

DO YOU CHARGE A DESIGN FEE?

If a project is more or less a variation of one of my existing designs, no. If it is entirely original, I will roll the cost of designing it into the price of the piece, and will only assess a specific design fee if, when all the details have been ironed out, you elect not to proceed. I will apprise you of the approximate cost as we proceed, so it will not come as a complete surprise.

 

Address

Chris Lumley
204 Crosley Way
Putney VT 05346

Contact

802-451-8880

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